Frequently Asked Questions

Everything you need to know about shopping with Ashley Stewart.

What is the Ashley Stewart return policy?

We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the purchase date. Please note that final sale items and intimate apparel are not eligible for return.

How do I determine my correct size?

To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. Our collections are specifically designed to flatter plus-size silhouettes ranging from sizes 10 to 36.

Do you offer international shipping?

Currently, we ship to the United States, its territories, and Canada. Shipping rates and delivery timelines vary based on your location and the shipping method selected at checkout.

Can I track my order after it has been placed?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number. You can also track your status by logging into your Ashley Stewart account and visiting the 'Order History' section.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal and the Ashley Stewart Credit Card.

How can I use a promotional code?

You can apply your promo code during the checkout process. Enter the code in the 'Promo Code' box in your shopping bag and click 'Apply' to see your updated total.